Introduction
EVERGLOW® ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or purchase our products.
By using our website, you consent to the practices described in this policy.
Information We Collect
We collect information that you provide directly to us, as well as certain data automatically as you browse our site.
| Category | Examples |
|---|---|
| Personal Details | Name, email address, phone number, shipping and billing address |
| Order Information | Purchase history, payment method (processed securely by our payment provider) |
| Account Data | Login credentials, preferences, wishlist and subscription details |
| Technical Data | IP address, browser type, device information, cookies |
| Health-Related Preferences | Optional wellness goals or concerns you share with us voluntarily |
How We Use Your Information
- To process and fulfill your orders, including shipping and payment confirmation
- To communicate with you about your account, orders, or customer support requests
- To personalize your experience and recommend relevant products
- To send marketing communications, only if you have opted in
- To improve our website, products, and overall customer experience
- To comply with legal obligations and prevent fraudulent activity
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control or disable cookies through your browser settings, though some features of our website may not function properly without them.
Sharing Of Data
We do not sell your personal information. We may share your data with trusted third parties strictly to operate our business, including:
- Payment processors, to securely complete transactions
- Shipping and logistics partners, to deliver your orders
- Marketing and analytics tools, to understand site performance
- Legal authorities, when required by law or to protect our rights
Data Security
We implement industry-standard security measures, including encryption and secure servers, to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information. You may also opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting our support team directly.
Children's Privacy
Our website and products are intended for individuals aged 18 and older. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.
Changes To This Policy
EVERGLOW® may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to our support team — we're happy to help.